Bought a radio but it was never added to my inventory

[TSG.]

I bought a radio a couple of days ago it took the money but yet never added it to my inventory, and ive checked many times and on different computers it never came up, and im lost for what to do i have a video somewhere showing the console and how it said i purchased it, and then the video proves its not in my inv so if thats wanted i can look around to see if i can find it.

thanks in advance

[Pollux]

Do you know exactly when this happened?

[TSG.]

Well I don't know exactly tbh I bought a radio my internet timed out and I was never given a radio but it took my money, I guess you could say I was scammed by the f4 market

[Pollux]

Oh you brought it from the F4 marketplace? That changes things, it seems like a rare bug where some people don't get items.

We'll investigate and get back to you.