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09-16-2016, 08:20 AM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
Edit Reason: Checked Encoding
)
I personally preferred it was one week simple as Simon.
If it wasn't replied to/resolved within a week it's automatically in your favour.
However now that very same rule seems to have changed to last reply date.
I'm telling you for now there's no way a case needs to be "discussed internally" for anymore than a few days a week at max, if it does then it just proves how inactive and uninterested the staff team actually are given they can't reply to a forum topic within that time.
If it wasn't replied to/resolved within a week it's automatically in your favour.
However now that very same rule seems to have changed to last reply date.
I'm telling you for now there's no way a case needs to be "discussed internally" for anymore than a few days a week at max, if it does then it just proves how inactive and uninterested the staff team actually are given they can't reply to a forum topic within that time.
![[Image: giphy.gif]](https://wsrv.nl/?url=media.giphy.com/media/3o752jPQk6WIWLiDCg/giphy.gif&w=1920&h=1080&fit=inside&n=-1&we)