03-08-2016, 02:23 PM
(This post was last modified: 09-01-2022, 01:04 AM by Fearless Community.
Edit Reason: Fixed Encoding
)
(03-08-2016, 02:00 PM)Infernaw Wrote:(03-08-2016, 01:48 PM)Marty Wrote: -Support
Players cannot be expected to know when a staff member is going to reply to them to constantly check their UBR.
I would support this if the player was to receive a forum PM, or a steam message to so it is in limbo. As quite often UBR's can get lost when the forum is in a mess. Or they can be missed by the player.
Also in retaliation someone might reply that staff members shouldn't be expected to reply to one in 7 days....but yes, yes they should given the size of the team and they are aware of the role they take on and what it involves.
FYI: Staff are not notified about it either.
Users can easily monitor their threads through the User CP menu, and even toggle e-mail notifications if that would be the case.
Staff may not be notified of UBR however given it is a duty they are tasked with they are expected to monitor them, which is the case.
![[Image: giphy.gif]](https://wsrv.nl/?url=media.giphy.com/media/3o752jPQk6WIWLiDCg/giphy.gif&w=1920&h=1080&fit=inside&n=-1&we)