Headset broken.

[Tandy]

My friend had this similar problem with his turtlebeach [/me shivers] and he somehow fixed it, try going onto the sound mixer [bottom right on your task bar, should appear as speakers] then click on mixer>click on the speaker below device>levels> speakers and then balance. See if they are unbalanced, if they are, make them equal. Hope this helps! Maybe you didn't have to ship it back after all!