Bought a radio but it was never added to my inventory

[TSG.]

I bought a radio a couple of days ago it took the money but yet never added it to my inventory, and ive checked many times and on different computers it never came up, and im lost for what to do i have a video somewhere showing the console and how it said i purchased it, and then the video proves its not in my inv so if thats wanted i can look around to see if i can find it.

thanks in advance