Crashing Issues? We need your help!

[Pollux]

Hello Everyone!

We've identified that quite a few players have been experiencing some crashing issues lately, we've been investigating the issue and have been applying fixes actively but still require more information from you guys.

We need anyone who has been experiencing crashing issues to follow the template and post below to help us identify the cause of the issue. We need as much information we can get on what exactly happens before, during and other information related to the crash in order to fix it as quickly as we can. 

Please follow the template below before replying.

Template:

Code:

[b] What happened before the crash? (Did anyone shoot anything, spawn anything etc...)[/b]:

[b] Describe the crash itself (Did it lag then crash, crash straight away etc...)[/b]:

[b] What was your location before you crashed?[/b]:

[b] Estimate how many players were near you before you crashed[/b]:

[b] How often does this crashing issue occur?[/b]:

[b] Have you noticed the frequency decrease since yesterdays (18-06-2018) attempted fixes?[/b]:

[b] Any other info that may be related to the crash[/b]:

The more detailed responses we can get on the issue, the quicker we can identify and solve it,

We hope to report back on the issue soon.