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[Solved] cant join sru
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03-17-2017, 06:59 PM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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my blacklist has ran out and i still cannot join, it's displaying the same message as before, "You need to donate to get access to Strategic Response Unit!"
03-17-2017, 07:10 PM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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When did you purchase the Donator rank?
03-17-2017, 07:16 PM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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2013 as i said in the original post
03-17-2017, 07:17 PM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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Have you tried buying it once again?
03-17-2017, 07:52 PM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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i suppose that would work, but the point is i have already donated in 2013 and i should be able to join sru as it is stated in the donation page
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03-17-2017, 08:21 PM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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I assume that because it was so long ago, the system doesn't recognise you as an ex donator. I assume you will be required to re donate to fix this.
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03-27-2017, 07:51 PM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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I'd say that you should contact Soul about this
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03-27-2017, 07:58 PM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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Maybe you're on another account
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-Removed by Steven8ken 
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03-28-2017, 10:19 AM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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(03-17-2017, 08:21 PM)mintblackbeard Wrote: I assume that because it was so long ago, the system doesn't recognise you as an ex donator. I assume you will be required to re donate to fix this. As his Fearless profile has him under the donator rank his steam account is linked anyway. This is a bug I had in which you would need to contact soul or other staff members with capability. 
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03-28-2017, 10:44 AM
(This post was last modified: 09-01-2022, 01:05 AM by Fearless Community.
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I don't really think it's fair to force him to re-donate? Why is he registered as a donor on the forums if the system doesn't recognise him? I'm guess if it's different in-game to the forums, and the in-game system has 'forgot' or just bugged or something this proves he has donated? Could a staff member not force donator on him again and then remove it? So he still has access but doesn't have an active donor status?
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