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[Solved] cant join sru - Printable Version

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+---- Thread: [Solved] cant join sru (/showthread.php?tid=78823)

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RE: cant join sru - romodomo - 03-17-2017

my blacklist has ran out and i still cannot join, it's displaying the same message as before, "You need to donate to get access to Strategic Response Unit!"


RE: cant join sru - Create - 03-17-2017

When did you purchase the Donator rank?


RE: cant join sru - romodomo - 03-17-2017

2013 as i said in the original post


RE: cant join sru - Create - 03-17-2017

Have you tried buying it once again?


RE: cant join sru - romodomo - 03-17-2017

i suppose that would work, but the point is i have already donated in 2013 and i should be able to join sru as it is stated in the donation page


RE: cant join sru - mintblackbeard - 03-17-2017

I assume that because it was so long ago, the system doesn't recognise you as an ex donator. I assume you will be required to re donate to fix this.


RE: cant join sru - Archer - 03-27-2017

I'd say that you should contact Soul about this


RE: cant join sru - Dragnort_ - 03-27-2017

Maybe you're on another account


RE: cant join sru - Jordy - 03-28-2017

(03-17-2017, 08:21 PM)mintblackbeard Wrote: I assume that because it was so long ago, the system doesn't recognise you as an ex donator. I assume you will be required to re donate to fix this.

As his Fearless profile has him under the donator rank his steam account is linked anyway. This is a bug I had in which you would need to contact soul or other staff members with capability.


RE: cant join sru - DVN - 03-28-2017

I don't really think it's fair to force him to re-donate? Why is he registered as a donor on the forums if the system doesn't recognise him? I'm guess if it's different in-game to the forums, and the in-game system has 'forgot' or just bugged or something this proves he has donated? Could a staff member not force donator on him again and then remove it? So he still has access but doesn't have an active donor status?